Good service!
"I returned two tops for smaller sizes. The return process was quite smooth and customer service team was very responsive!"
Pre-paid Returns Protection
for all orders over $150 (USD)
within 30 days (exclusions apply)
FREE SHIPPING ON ORDERS OVER $150 USD
Enjoy free standard shipping on all orders with a merchandise subtotal of $150 USD or more. Eligible orders will automatically receive a free shipping option at checkout.
Shipping costs for orders below this threshold are calculated at checkout based on your delivery location and parcel weight.
Duties and taxes are prepaid where available. If included, your selected shipping method will display "Duties & Taxes Prepaid" at checkout.
If this label is not shown, any applicable duties, taxes, or import fees will be payable by the recipient upon delivery.
30-DAY RETURNS
We want you to love your CSB pieces. If something isn't quite right, you can return eligible items within 30 days of delivery for a refund, store credit, or exchange, subject to our return policy.
Refund Eligibility
- United States customers: Refunds are available on all eligible returns.
- All other countries: Refunds are available to first-time customers on their first order only. Eligible returns from returning customers can be exchanged or returned for store credit.
Please view our full Returns Policy here.
Pre-paid Returns Protection
Sale price$5.00 USD
Overall rating: 4.6754384 / 5 from 114 reviews.
AI Generated Review Summary
Pre-paid Returns Protection offers a smooth and transparent return process, which is highly appreciated by customers. However, opinions on sizing vary, with some finding it perfect and others needing exchanges.
Summary topics
- Return Process (19%): A significant number of customers remarked that CSB stands out from other e-shops with its smooth and transparent return process.
- Sizing Accuracy (10%): Customers have mixed opinions about the size, with some finding it great and others needing to exchange for a different size.
Review topics: ["size","fit","fabric","issues","material","quality","protection","shipping","service","returns","idea","option","top","csb","system"].
Review highlights
- "Great return system nice and quick" —
- "Free return option is good" —
- "a great option if i need to exchange my items as sometimes the sizes are tricky!" —
Reviews
didn’t have any returns love
"didn’t have any returns love my haul! wished returns were still free…"
I’ve worn one of the
"I’ve worn one of the pairs of fold over leggings twice and they’re already pilling, I haven’t even washed them yet. No dryer no rough handling just wore them to run errands and then go to the airport. Very disappointed in the quality for the price"
Good to have when spending over $100
"Didn’t need to use but was great knowing I had the protection"
i miss free returns
"i miss the days of free returns, but this fee seems to be something lots of companies are implementing lately, sometimes prevents me from checking out as it makes me stop and think"
Wine bike shorts
"I got some shorts but the camel toe was insane i can’t even lie apart from that love though"
"Didnt need it should be included or be able to get refunded if not used"
Should be free
"Didnt have to return but should be free like before đ"
Good service
"Good service"
Love!
"Such a handy feature!"